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Eyeglasses Review

Glasses delivered broken. New glasses were shipped then returned. Customer service no help. Avoid this company at all costs!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Cumberland, British Columbia
Product
#904742
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I ordered my glasses more than 12 days. The item has not been shipped. Every time the customer care gave me wrong information that the item is shipped. When I tried to escalate the issue.. I got to know that the item was shipped At all. Infact they even gave me wrong...
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1.1
I didn't like
  • Been ripped off
#858420
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I bought on Feb 26/2014 from www.goggles4u.com My order states as follows: Manufacturer Varilux by Ezzilor Physio/short 1.61 High index with anti-scratch $249 Anti-Scratch will be available on both sides. $80. I received a no name lens probably (Pakistani or Chinese)...
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Anonymous
Anonymous

To be fair spending that money you should go somewhere local. I bought a few pairs from them for around 15 dollars and they were OK . for sure I would not spend more online. T...

1.0
I didn't like
  • Just switched
  • Been sent a cheaper product not ordered
  • Been ripped off
#763395
Reply to reviews
I used Goggles4U live chat to ask if they ship to Thailand, but the question was too challenging for the chat person. Then I emailed Goggles4u specifically to ask if they ship to Thailand. Same day, got back an unambiguous reply that the DO do ship to Thailand for...
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Anonymous
Anonymous

The glasses come from either Pakistan or Thailand, according to their website. They are probably very fearful of the Thailand officials, dealing with ripoff complaints. I beli...

Anonymous
Anonymous

That's odd. They outsource their glasses to Thailand. That's where they're built. I am concerned at the quality control and the skill level. Thailand is known for using mi...

1.5
Khon Kaen, Khon Kaen
#736864
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My wife ordered 2 pairs of glasses,the wrong prescription was received. We escalated it through paypal, refund was refused, placed a claim and the seller contacted me after 9pm (11pm) uk time asking for dispute to be closed via paypal as it affects thier liability, you...
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#609151
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These idiots got my email address and now they just flood my inbox with one email after another - multiple emails each day. There is a line at the bottom of each spam-mail that says "unsubscribe" but it's not linked to anything so there is no way to get the emails to...
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Anonymous
Anonymous

It is the same for me and blocking filters on my yahoo account do not work for this company for some reason... Help

#521826
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This web site fraudulently states that they are a US company and ONLY ship from the US. Approximately & to 12 days from manufacture. In fact ship from Pakistan and Thailand. If I had known this I would NEVER have even done business with them, because I know better....
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#441474
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do not accept returns even if they say they do. they hold your payment and wait a month or so to send the product and if you aren't pleased they tell you that you have 10-14 days to return but when you call to report that you want to return the product, they refuse to...
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#376259
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