Goggles4u - Finish peeled off of frames and less than 6 months
I ordered two pairs from goggles4u in March. It is now August and the Finish has completely come off the first pair of glasses. Customer service was of no help whatsoever. I have been wearing glasses for 40 years and have never had the Finish come off a pair like this one.
Received 2 pair for my daughter. She couldn't see out of either one. Took them to the optometrist, who measured them. They were both different from each other, and weren't close to the original prescription. Goggles4u claimed I entered the script incorrectly (which is...Read more
I didn't like
- Quality assurance of manufacturing and customer service
Just hope they don't break. I bought two pairs of glasses, one for reading and one for distance. The reading glasses broke on the underside of the frame (cracked) and the distance glasses broke on one of the side arms (middle of the arms). This has never happened to me...Read more
I have repeatedly received "your glasses have shipped" letters, but when I checked with the post office, the tracking numbers were for something other than my location and were for labels generated, not for items shipped. When I asked the company, the customer service...Read more
I didn't like
- Say they shipped but clearly did not
as others have stated the glasses received were really poorly made, with nose pads fallen off when arrived. wonky to wear. they looked like joke shop glasses! at least they gave us a real laugh. but for serious eyewear they are useless and as others have stated it is...Read more
Glasses delivered broken. New glasses were shipped then returned. Customer service no help. Avoid this company at all costs!
Cumberland, British Columbia
I ordered my glasses more than 12 days. The item has not been shipped. Every time the customer care gave me wrong information that the item is shipped. When I tried to escalate the issue.. I got to know that the item was shipped At all. Infact they even gave me wrong...Read more
I bought on Feb 26/2014 from www.goggles4u.com My order states as follows: Manufacturer Varilux by Ezzilor Physio/short 1.61 High index with anti-scratch $249 Anti-Scratch will be available on both sides. $80. I received a no name lens probably (Pakistani or Chinese)...Read more
I didn't like
- Been ripped off
- Just switched
- Been sent a cheaper product not ordered
I used Goggles4U live chat to ask if they ship to Thailand, but the question was too challenging for the chat person. Then I emailed Goggles4u specifically to ask if they ship to Thailand. Same day, got back an unambiguous reply that the DO do ship to Thailand for...Read more
Khon Kaen, Khon Kaen
My wife ordered 2 pairs of glasses,the wrong prescription was received. We escalated it through paypal, refund was refused, placed a claim and the seller contacted me after 9pm (11pm) uk time asking for dispute to be closed via paypal as it affects thier liability, you...Read more
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